> I don't think a single one ever required any serious repairs beyond replacing consumables
I think your experience has been an outlier. I've had several printers from different brands also, and have had some that last a long time, and still print with decent quality even with off-brand ink/toner. However, quite a lot have also failed due to bad capacitors, bad power modules, or the printer or it's firmware just refused to work/print for whatever reason and the manufacturer response was: "buy a new one." There's definitely planned obsolescence built into these machines, and that's why people dislike them, aside from the fact they can be a pain to configure. That's in addition to the ink DRM and other shitty cartel like bs from printer manufacturers.
I owned a Brother inkjet for some time. I'd print maybe a few times a year. But it seemed like every time I needed to print, the printer was out of ink. Granted I used an ink service (ie not official brother ink) but still where the heck was the ink going?
I've since switched to a Brother LaserJet and I'm still on the starter toner after a couple of years.
An inkjet printer has to be used at least monthly if not more often. If you left it plugged in, the printer was likely squirting ink in to a waste tank to prevent the nozzles from drying out and ruining the printer.
Laser toner can sit unused without drying out (it's dry powder already).
I realized just a couple weeks ago that I've had my Brother laser printer for 10 years, and I've only changed the toner once -- so long ago that I don't remember when that was.
I think your experience has been an outlier. I've had several printers from different brands also, and have had some that last a long time, and still print with decent quality even with off-brand ink/toner. However, quite a lot have also failed due to bad capacitors, bad power modules, or the printer or it's firmware just refused to work/print for whatever reason and the manufacturer response was: "buy a new one." There's definitely planned obsolescence built into these machines, and that's why people dislike them, aside from the fact they can be a pain to configure. That's in addition to the ink DRM and other shitty cartel like bs from printer manufacturers.